FAQ

Are these genuine LEGO parts?

We use original LEGO products to create our figures. Occasionally, our minifigures also include custom-molded elements and accessories that seamlessly match the factory-made figures.

Do you offer custom designs? Can you make figures of me or my loved ones?

We currently only offer custom printing services for torsos.

Do you ship worldwide?

Yes! We are proud to offer domestic and worldwide shipping via DHL.

Why can I only pay with PayPal?

Unfortunately, other payment providers do not accept the artistic content of our figures as they sometimes show nudity. Therefore, PayPal is currently the only payment method available on our website.
Alternatively, you can order via our Etsy shop, where multiple payment options are available. Please note, however, that prices there are slightly higher due to additional fees.

Shipping

I just placed an order. When will it be shipped?

We strive to ship your order as quickly as possible. Most orders are shipped the next business day, but it may take a little longer depending on order volume. Once your order has been shipped, you will receive an email with a shipping confirmation and tracking information.

Packaging of the order

Your privacy is important to us, which is why all our packages are packed neutrally and discreetly, without any indication of the contents or the sender. This keeps everything exactly as private as you want it.